Last updated: April 22, 2025
1. Information We Collect
- Name, Phone/Email, Address: We collect your name, contact details, and address as required to process your purchase and deliver products.
2. How We Use Your Information
- To fulfill your orders and deliver software or subscriptions.
- To provide customer support and account management.
- To communicate important updates relating to your purchase or service.
- To send marketing Email and SMS only to customers who have opted in.
- To analyze site usage and improve services using analytics tools.
3. Analytics and Marketing Technologies
- We use Pixel and Google Analytics to collect information about website usage and user interactions to improve our service.
- We send periodical marketing Email and SMS to users who have provided prior consent (OPT IN customers).
4. Cookies
- We use cookies strictly for functional purposes such as login authentication, promotional offers, and improving website experience.
5. Data Retention
- We retain all purchase records indefinitely to comply with financial, legal, and regulatory requirements. Purchase records cannot be deleted upon user request.
6. Legal Compliance
- We respect and comply with the privacy requirements of applicable laws, including:
- California Consumer Privacy Act (CCPA)
- General Data Protection Regulation (GDPR)
- California Online Privacy Protection Act (CalOPPA)
- Personal Information Protection and Electronic Documents Act (PIPEDA)
- We apply best practices to safeguard your personal information in accordance with these regulations.
7. Your Rights and Choices
- You have the right to access your personal data and update your contact information at any time.
- Marketing communications are sent only to users who opt in, and you may unsubscribe at any time via a link provided in the message.
- For questions or requests regarding your information, please contact LKEY support.
8. Contact Information
If you have any questions, requests, or concerns regarding our privacy policy or your data, please contact our support team via the LKEY website.
Thank you for trusting LKEY, a concern of Bluedot Technology Ltd.
